Lenny DistilledDiscovery → Problem Identification
I call it top 10 things you should know. It's a living document. So in my org right now I've got quite a number of PMs and for each of those PMs in this living Google Doc, they literally put 10 things, like 10 problems you should know.
It's a very problems focused process, and that's an important point.
The beauty of it is each of those bigger cluster, you actually know what the sub problems are within that cluster because you sort of generated it very organically.
What are the biggest barriers to your productivity, or what are the biggest challenges to getting work done? Let them pick three, just three. Of those three, how often does this affect you? Is this hourly? Is this daily? Is this weekly? Is this quarterly?