Jason Shah

I think a lot of people are very intentional in the micro. They think about their next job, their next title, how much salary and equity there is... but they're very unintentional about the macro. What's the big picture? What do I care about as an individual?

Nothing is above them. I've seen whether it's Brian caring about the full bleed image on the homepage, whether it's Jeff Bezos who famously would receive customer emails, read many of them, forward them, and he's famous for question mark emails where for his time's sake he would just forward an email to a leader with a question mark and you would just have to figure it out and then report back in 24 hours with the resolution thereof.

I think that the only way to maintain morale is to make progress. I think that no speech, no sort of extrinsic motivators like we're going to give everybody some free crypto to keep motivated about it or something like that really works. I think people get really excited when they see progress.

I care more about living a really interesting life than let's say a good or comfortable life. I think that's where the growth comes from. That's where the stories come from. That's to me the things that I'll remember the most.

I think a lot of people are very intentional in the micro. They think about their next job, their next title, how much salary and equity there is... but they're very unintentional about the macro. What's the big picture? What do I care about as an individual?

Fewer words means every word is 10 pounds in weight instead of one, and that means that the decisions you're making, the trade offs are far more intentional, and in the case of great, if you say something is great because we're going to deliver something in two hours versus Amazon's great because the selection is very wide, the implications on strategy are completely different.