Lenny Distilled

Silence after feedback is golden

Leadership → Stakeholder Management

Six seconds is a really long time. Almost nobody can endure six full seconds of silence. So they'll probably tell you something.

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The ability to pause before reacting is the key to mindful communication and being a successful product manager.

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Those can't be effective for us as product leaders if we're not listening, so I think listening and being able to converse in the language of the listener is the utmost importance.

Upasna GautamAn inside look at how CNN builds product